Installing The Blue Heat
Since PCI is Plug ‘n Play, Windows will automatically detect the Blue Heat hardware, and the Found New Hardware Wizard will prompt you to install the new device.
- After the New Hardware Wizard begins, click Next.
- When asked to search for a driver, select Search for the best driver for your device, and click Next.
- When Windows asks for the location of the device driver to be used, select Specify a Location.
- Click the Browse button, and select the location of the driver (i.e. A:/WIN98), and then click OK.
- Click Next.
- Windows will now install the driver for your new Blue Heat PCI hardware.
- When the installation is complete, click Finish.
- Windows will then detect and install the serial ports.
- Reboot the computer.
Finding The Driver Version Number
For troubleshooting purposes it is often important to determine which device driver version is being used. Many problems may be corrected by simply installing an updated device driver on your system.
- Go to Start → Settings → Control Panel → System.
- Click on the Device Manager tab.
- A list of devices will be displayed. Double click on the Multifunction Adapters icon.
- Select Blue Heat/PCI, which is underneath the Multifunction Adapters heading.
- Right click on Blue Heat/PCI, and then select Properties.
- Select the Driver tab.
- Click on the Driver Details button.
- You will now see a list of files. Select the following file:
C:\Windows\System\ctiser.vxd - Once the file is selected, you will see the version number at the bottom (i.e. 1.XX).
Changing COM Port Mapping
In order to change the COM port mapping for the Blue Heat under Windows 95/98/ME, you will need to edit the registry.
WARNING: There are always some risks when accessing the registry directly. Failure to follow the directions exactly might result in erratic operation of your Windows95 machine
- If you want to change COMx to COMy:
Go to Start → Run. - Type in regedit and click OK.
- Go to My Computer\HKEY_LOCAL_MACHINE\Enum\MF\Child0000 (NOTE: Child0000 is used for the first device on a particular board, Child0001 is used for the second device, etc…)
- Select PCI&VEN_11B0&DEV_000?&BUS_00&DEV_11&FUNC_00 (NOTE: The question mark ? above indicates a number from 0-9, which will vary from system to system.)
- You will have to manually change three of the fields on the right hand side of the screen. These fields are:
- 1. DeviceDesc
- 2. FRIENDLYNAME
- 3. PORTNAME
- Change COMx to COMy.
- After you change the three entries, exit the registry editor.
- Reboot the computer. The settings made in the registry should now have taken effect. Go back to the Device Manager and see if the COM port numbers have been changed the way you had wanted.
- Do this procedure for every COM port that you wish to change.
Uninstalling the Blue Heat
To successfully reinstall Blue Heat/PCI from a previous installation, follow these steps to ensure the complete removal of any Blue Heat components from your system.
Step 1: Remove Blue Heat from the Device Manager
- Go to Start → Settings → Control Panel → System.
- Select the Device Manager tab
- Double-click on Multifunction Adapters.
- Select Blue Heat/PCI.
- Right click and select Remove.
Step 2: Remove System files
Remove the following files from your system:
- C:\Windows\System\ctiser.vxd
- C:\Windows\System\ctiserui.dll
- C:\Windows\inf\CTI_DF.INF
- C:\Windows\inf\CTIPORTS.INF
- C:\Windows\inf\CTI_BH.INF
- C:\Windows\inf\CTIBHP.INF
Testing the Newly Installed Ports
You can perform a simple loopback test with a terminal program (i.e. HyperTerminal or SerialTest) and a loopback connector to ensure that the newly installed ports are functioning.
Connect the loopback connector to the port you want to test and run HyperTerminal. When you type a character, you should see it on the screen, which means that the port is working. If you remove the loopback connector, the characters that you type should not appear on the screen.