Installing the BlueStorm/LP
Since the PCI slot is Plug and Play compliant with Windows XP, Windows will automatically detect the new BlueStorm/LP hardware, and the Found New Hardware Wizard will prompt you to install the new device.
- After the Hardware Wizard begins, select Install from a list or specific location (Advanced), and click Next.
- Insert the BlueStorm/LP driver CD into the CD-ROM drive.
- Select Search for the best drivers in these location.
- Select Include this location in the search and specify the exact location of driver (i.e. D:\Drivers\WIN2K-XP).
- Click Next → click Next again.
- When the installation is complete, click Finish.
- Windows will then detect and install the serial ports. This may take a few minutes depending on how many ports you have.
Finding Driver Version
For troubleshooting purposes it is often important to determine which device driver version is being used. Many problems may be corrected by simply installing an updated device driver on your system.
- Go to Start → Settings → Control Panel → System.
- From the System menu, click on the Hardware tab.
- Click on the Device Manager button.
- From the Device Manager, a list of devices will be displayed. Double-click on the Ports (COM & LPT) icon.
- Select One of the BlueStorm/LP ports, which is now listed underneath the Ports (COM & LPT) category.
- Right-click on one of the BlueStorm/LP ports, and select Properties.
- Select the Driver tab.
- Click on the Driver Details button.
- You will now see a list of four files. Look for the file:
C:\WINNT\System32\DRIVERS\ctifsxp.sys - Select this file.
- Once the file is selected, at the bottom of the screen there will be a line:
“File version X.X.X.X”, where X.X.X.X is your driver version.
Change the COM port mapping
- Go to Start → Settings → Control Panel → System.
- Select the Hardware tab from the System menu.
- Click on the Device Manager button.
- Double-click Ports (COM & LPT).
- Underneath Ports (COM & LPT), you will now see several ports (depending on your card) with the “CTI PCI UART” name listed.
- Select a port whose COM number you would like to change.
- Right-click on the port, and select Properties.
- Select the Port Settings tab.
- Click the Advanced button.
- You will now see a drop-down menu that contains the number of your COM port. Here you can change the COM port values for a selected port.
- Click OK when finished modifying.
Modifying the FIFO Buffers
- Go to Start → Settings → Control Panel → System.
- Select the Hardware tab from the System menu.
- Click on the Device Manager button.
- Double-click Ports (COM & LPT).
- Underneath Ports (COM & LPT), you will now see several ports (depending on your card) with the “CTI PCI UART” name listed.
- Select a port whose FIFO Buffer you would like to change.
- Right-click on the port, and select Properties.
- Select the Port Settings tab.
- Click the Advanced button.
- You can select whether or not to use the FIFO Buffer, or change the settings for the Receive Buffer and/or Transmit Buffer.
- Click OK when finished modifying.
Modifying the Baud Rate Mapping
- Go to Start → Settings → Control Panel → System.
- Select the Hardware tab from the System menu.
- Click on the Device Manager button.
- Double-click Ports (COM & LPT).
- Underneath Ports (COM & LPT), you will now see several ports (depending on your card) with the “CTI PCI UART” name listed.
- Right-click on the port you would like to modify, and select Properties.
- Select the Port Settings tab.
- Click the Advanced button.
- You will now see a drop-down menu that contains a section on “Baud Rate Mapping.”
- Highlight and delete the number in the box.
- Enter in the box the desired rate.
- Click OK when finished modifying.
Modifying RS-485 Options
If you have a BlueStorm/LP adapter with an RS-485 interface, this is the procedure to change/select Full Duplex, Half Duplex or Multi-drop Slave mode.
- Go to Start → Settings → Control Panel → System.
- Select the Hardware tab from the System menu.
- Click on the Device Manager button.
- Double-click Ports (COM & LPT).
- Underneath Ports (COM & LPT), you will now see several ports (depending on your card) with the “CTI PCI UART” name listed.
- Right-click on the port you would like to modify, and select Properties.
- Select the Port Settings tab.
- Click the Advanced button.
- Select Full Duplex, Half Duplex or Multi-drop Slave mode by clicking on it.
- Click OK when finished modifying.
Uninstalling the BlueStorm/LP
To successfully uninstall the BlueStorm/LP from a previous installation, follow these steps to ensure the complete removal of driver components from your system.
Step 1: Remove the BlueStorm/LP from the device manager
- Go to Start → Settings → Control Panel → System.
- Select the Hardware tab from the System menu.
- Click on the Device Manager button.
- Click on Multi-port Serial Adapters.
- Select “CTI PCI UART”.
- Right-click and select Uninstall.
Step 2: Remove System files
The following files must be removed from your system:
- C:\WINNT\INF\oem#.inf (1 or 2 files)
- C:\WINNT\INF\oem#.PNF
- C:\WINNT\SYSTEM32\DRIVERS\ctifsxp.sys
- C:\WINNT\SYSTEM32\DRIVERS\ctifsprt.sys
- C:\WINNT\SYSTEM32\ctifsxp.chm
- C:\WINNT\SYSTEM32\ctifsxp.dll
The # sign represents a number. This number will change from system to system. Please make sure to open the .inf file to ensure that they are Connect Tech .inf files before removing them.
- Go to Start → Search → Search for Files or Folders.
- Type in oem*.inf.
- Open .inf file to make sure they are Connect Tech BlueStorm/LP .inf files and then delete them but remember the number of the oem.
- Type in oem*.PNF and delete the .PNF files with the same oem number and the .inf files that were deleted.
- Type in citfs* and delete the following files
- C:\WINNT\SYSTEM32\DRIVERS\ctifsxp.sys
- C:\WINNT\SYSTEM32\DRIVERS\ctifsprt.sys
- C:\WINNT\SYSTEM32\citfsxp.chm
- C:\WINNT\SYSTEM32\citfsxp.dll
Testing the Newly Installed Ports
You can perform a simple loopback test with a terminal program (i.e. HyperTerminal or SerialTest) and a loopback connector to ensure that the newly installed ports are functioning.
Connect the loopback connector to the port you want to test and run HyperTerminal. When you type a character, you should see it on the screen, which means that the port is working. If you remove the loopback connector, the characters that you type should not appear on the screen.