Hardware Installation
The hardware set up is designed to be quite simple and does not involve any dip switch settings. Follow the steps below:
- Connect a network cable to the 10/100 Base T port on the back of the Blue Heat/Net to your network hub or switch.
- Connect the RJ-45 cable to the Serial 1 port on the back of the Blue Heat/Net.
- Attach the other end of the RJ-45 cable to a standard computer serial port COM1. You will have to choose an appropriate DB-9 or DB-25 converter depending on the serial device you intend to use.
- Plug in the power supply and insert the power cable into the back of the Blue Heat/Net unit. Each Blue Heat/Net has a unique serial number and MAC address identified on the bottom of the unit. Please make note of this address as it is required for the software setup portion of this quick start procedure.
Setting a Static or Dynamic IP Address
Once the Blue Heat/Net is connected to your computer, follow these instructions to log in to the Serial Configuration Manager (SCM) and assign a static or dynamic IP for your Blue Heat/Net.
- Insert your CD into the computer. The Driver/Software Installation Menu should appear. If it doesn’t, double-click on ctisetup.htm.
- Click View in the Blue Heat/Net Software section and then Connect in the Serial Configuration Manager section. This will launch HyperTerminal that comes with Windows XP.
- Unplug the power to the Blue Heat/Net and plug it back in. Light indicators 1 to 8 (or 1 to 4) will blink sequentially. This sequential flashing will last for 20 seconds. You must log in during this window.
- During this sequential flashing, type the word password into the HyperTerminal window. Be careful you don’t miss the window of opportunity to enter the password.
- You now have access to the Serial Configuration Manager (SCM). An scm> prompt is ready to accept commands. If you do not see this prompt, repeat steps 2 and 3.
- If you wish to set a dynamic IP address enter the following:
net dhcp=yes
save
exit
- If you wish to set a static IP address, enter the following, substituting xxx.xxx.xxx.xxx with the static IP you wish to assign:
net mip=xxx.xxx.xxx.xxx
save
exit
- Close the HyperTerminal. You may now disconnect the RJ-45 cable from your PC and connect it to any serial device.
Software Setup
The final step is to install the Blue Heat/Net Configuration Manager software on your PC to access the Blue Heat/Net communication ports.
- Insert your CD into the computer. The Driver/Software Installation menu should appear. If it doesn’t, double-click on ctisetup.htm.
- Click View in the Blue Heat/Net Software section and then Install in the Windows Configuration Manager section.
- The Blue Heat/Net Configuration Manager Setup Wizard will appear. Click Next. The wizard will automatically opt to install the BHNCMgr.exe in the folder Program Files\CTI\Blue Heat Net. Click Next to continue, or choose an alternate folder.
- Close the Blue Heat/Net Setup Wizard when complete. The Configuration Manager window should launch automatically.
- An Auto Discover dialogue box will appear. Click Yes. (Alternatively, under the Action menu click the Auto Discover Blue Heat/Net menu item.) When the Auto Discover Blue Heat/Net window opens, click Auto Discover in the top left corner.
- A window will appear displaying all available Blue Heat/Net units and their IP and MAC addresses.
- Check the appropriate Blue Heat/Net option and click OK.
- A Hardware Installation dialogue will be displayed. Click Continue Anyway.
- You will notice under My Blue Heat/Net Places a line identifying your Blue Heat/Net and its IP address. Select this item, and under the Action menu click Map Port(s).
- A Map Port(s) dialogue window will be displayed.
- Choose Basic, Advanced or Express option. (Basic port mapping maps one port at a time, or choose Express to map all ports at once.)
- A Found New Hardware Wizard dialogue will appear. Select the Install the software automatically, and click Next>.
- A Hardware Installation dialogue will pop up. Click Continue Anyway.
- You are now ready to use the Windows COM port that has been mapped to the first Blue Heat/Net serial port.
- A new Found New Hardware Wizard dialogue box will appear for each port requiring mapping. Repeat steps 12 through 14.
- You may quit the Blue Heat/Net Configuration Manager. Your Blue Heat/Net is up and running. You may now use the mapped COM port like any other standard PC COM port. If you do not have a serial device you may connect Blue Heat/Net port 1 to a PC COM port of another computer and chat through HyperTerminal.
Password Setup
There are two passwords securing your Blue Heat/Net: a configuration password and a root password. The default passwords may not be adequate for the level of security on your network. It is advised in that case that you change your password as soon as possible. Please refer to the full manual on your CD for instructions on how to change the default passwords.
Uninstalling the Blue Heat/Net
To successfully uninstall the Blue Heat from a previous installation, follow these steps to ensure the complete removal of driver components from your system.
Step 1: Remove the Blue Heat/Net
– Open the Configuration Manager and select Tools –> Remove Drivers
Step 2: Remove System files
– The following files must be removed from your system(if found):
C:\WINDOWS\INF\oem#.inf (2 files)
C:\WINDOWS\INF\oem#.pnf (2 files)
C:\WINDOWS\SYSTEM32\DRIVERS\bhnenum.sys
C:\WINDOWS\SYSTEM32\ctibhnp.sysl
The # sign represents a number between 0 and 9. This number will change from system to system. Please make sure to open the .inf file to ensure that they are ConnectTech .inf files before removing them.
You will have to delete the .pnf file which has the same identifier as the .inf file. For example, if you delete oem3.inf and oem4.inf, you will have to delete oem3.pnf and oem4.pnf.
Testing the Newly Installed Ports
You can perform a simple loopback test with a terminal program (i.e. HyperTerminal or SerialTest) and a loopback connector to ensure that the newly installed ports are functioning.
Connect the loopback connector to the port you want to test and run HyperTerminal. When you type a character, you should see it on the screen, which means that the port is working. If you remove the loopback connector, the characters that you type should not appear on the screen.